What is the Rotterdam Expat Centre’s no-show policy?

The Rotterdam Expat Centre makes use of a no-show policy, which is to be applied if an individual is not present at the starting time of their appointment or has rescheduled/canceled their appointment within the two working days prior to their appointment. The no-show penalty is the full withholding of the appointment fees paid while scheduling the appointment, meaning the individual(s) in question are no longer eligible for a refund for their appointment. Any appointment scheduled afterwards will be subject to the same payment conditions as they would under normal circumstances while scheduling through the website.